Terms and Conditions

Effective Date: March 7, 2025

Welcome to Wise Auto Transport Inc! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our website or services. If you do not agree with any of these terms, you should not use our website or services.

1. General Terms

Wise Auto Transport Inc provides transportation services in accordance with the terms set forth in this agreement. By requesting, purchasing, or utilizing any of our services, you agree to abide by these Terms and Conditions.

2. Services Provided

Wise Auto Transport Inc offers a range of transportation services, including LTL (Less Than Truckload), FTL (Full Truckload), refrigerated transport, expedited shipping, and double & triple trailers for various commodities across all 48 states.

3. Booking and Payment

  • Booking: To request services, you must provide accurate and complete information. Bookings are subject to availability and confirmation by Wise Auto Transport Inc.

  • Payment: Payment for services is due as outlined in the agreement or quote provided by Wise Auto Transport Inc. Payment methods include credit card, bank transfer, or any other method agreed upon by both parties.

  • Cancellation: Cancellations must be made within [insert timeframe] to avoid cancellation fees. Any cancellations after this period may be subject to a fee as outlined in your service agreement.

4. Consent for Communication

By using our services, you agree to receive communications from Wise Auto Transport Inc through SMS, email, and phone calls. This includes but is not limited to:

  • Shipment updates

  • Order confirmations

  • Marketing communications and promotional offers (with your consent)

  • Service-related notices

You can opt-out of receiving marketing or promotional communications at any time by following the instructions in the message or by contacting our customer support team directly.

5. Cargo Responsibility

  • Customer Responsibility: Customers are responsible for ensuring that all cargo is properly packed and secured for transport. Wise Auto Transport Inc is not liable for damage to cargo due to improper packaging or loading.

  • Liability for Damaged Goods: Wise Auto Transport Inc will take reasonable care to ensure the safe delivery of your goods, but liability for damaged goods is limited to the terms outlined in our service agreement.

  • Enhanced Cargo Coverage: We offer enhanced cargo coverage to provide added protection for your goods during transit. However, it is recommended that you review our coverage options to ensure that it meets your needs.

6. Delivery Times

While we strive to deliver your cargo on time, Wise Auto Transport Inc is not liable for any delays caused by factors beyond our control, such as weather conditions, road closures, or other unforeseen events.

7. Customer Support

Wise Auto Transport Inc offers 24/7 customer support. You can reach us at 615-236-2226 or via management@wiseautoshippers.com for any inquiries, updates, or issues regarding your shipment.

8. Privacy and Data Security

  • Privacy Policy: Wise Auto Transport Inc is committed to protecting your privacy. Please refer to our [Privacy Policy] to learn more about how we collect, use, and safeguard your personal information.

  • Data Security: We take the necessary steps to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

9. Website Use

  • Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Wise Auto Transport Inc and is protected by copyright law. You may not use or reproduce any content without our prior written consent.

  • Prohibited Uses: You agree not to use our website for any unlawful purpose or to engage in any activity that may damage, disable, or impair our services.

10. Indemnification

You agree to indemnify and hold harmless Wise Auto Transport Inc, its employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of our services or website.

11. Limitation of Liability

To the fullest extent permitted by law, Wise Auto Transport Inc’s liability for any claim, damage, or loss related to the services provided is limited to the amount paid by the customer for those specific services.

12. Amendments to Terms

Wise Auto Transport Inc reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. By continuing to use our services after any changes are made, you agree to be bound by the updated Terms and Conditions.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Tennessee, without regard to its conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

  • Phone: 615-236-2226

  • Email: management@wiseautoshippers.com

  • Address: 605 Twin Oaks Ct, Nashville, TN 37211